Operations and support

From project to partner.

We take responsibility for the whole solution: site survey, solution design, project management and installation, and operation and development for as long as the solution is in use. That goes for every platform we deliver.

Help when your users need it

A forgotten password, a door that will not lock, a camera that has dropped offline: AIRIT Support handles everything from small questions to troubleshooting in the system. You do not have to explain how your building is set up. We already know.

Implementation, integration and set-up

We install, connect and configure, from a single door to a whole system. Integration with the systems you already have is part of the job. You get one point of contact from site survey to go-live.

Daily operation

A new user, a new door, a new site or an update: we do it, you order it. You do not need a technician on site to run the system.

User support and training

We train administrators and users in what they will actually do, from a short introductory course to a workshop for those who run several buildings. The content is adapted to what you use the system for.

How to reach support

Existing customers write directly to the support address in their country.

Want one partner for the whole system?

Tell us what you have today, and we will suggest how we take over operations, step by step and without downtime.